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Mac Van Life Campers – Privacy Policy

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Effective Date: 13 August 2025

 

1. Introduction

Mac Van Life Campers (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we store it, and your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy applies to all visitors and users of our website: https://www.macvanlifecampers.co.uk/ (hosted on Wix).

 

2. Data We Collect

We may collect and process the following types of personal data:

  • Contact Information: name, email address, phone number, postal address (if you contact us or make a booking).

  • Booking Details: travel dates, rental requirements, driver’s licence information, insurance details.

  • Payment Information: card details, billing address (processed securely via our payment provider).

  • Technical Data: IP address, browser type, operating system, device type, and website usage analytics (via Wix and other tracking tools).

  • Marketing Preferences: your consent choices for receiving promotional messages.

 

3. How We Collect Data

  • Directly from you: when you make an enquiry, booking, or sign up for marketing communications.

  • Automatically: through cookies, analytics, and other tracking technologies.

  • From third parties: such as payment processors or insurance providers where necessary for your booking.

 

4. How We Use Your Data

We use your personal data for:

  • Processing bookings and payments.

  • Responding to enquiries and providing customer support.

  • Sending updates, promotions, or marketing materials (with your consent).

  • Improving our website and services.

  • Meeting legal, tax, and insurance requirements.

 

5. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contract – to fulfil your booking and provide services.

  • Consent – for marketing and non-essential cookies.

  • Legal Obligation – for tax, accounting, and insurance purposes.

  • Legitimate Interests – to improve our services and prevent fraud.

 

6. Data Sharing

We may share your personal data with:

  • Wix.com Ltd – our website host and analytics provider.

  • Payment Processors – for secure payment handling.

  • Insurance Companies – if required for your booking.

  • Legal/Regulatory Bodies – where required by law.

We do not sell or rent your personal data to third parties.

 

7. International Data Transfers

Some of our service providers (including Wix) may store or process your data outside the UK. We ensure adequate safeguards, such as Standard Contractual Clauses, to protect your information.

 

8. Data Retention

We keep your personal data only for as long as necessary:

  • Booking and payment data – up to 7 years (for legal and accounting purposes).

  • Enquiry and contact form data – up to 2 years.

  • Marketing consent records – until you withdraw consent.

 

9. Your Rights

You have the right to:

  • Access the data we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your data (in certain circumstances).

  • Restrict or object to processing.

  • Withdraw marketing consent at any time.

  • Request a copy of your data in a portable format.

To exercise your rights, please contact us using the details below.

 

10. Security

We use technical and organisational measures to protect your data, including HTTPS encryption, secure payment processing, and access controls.

 

11. Cookies

Our site uses cookies for:

  • Essential site functions.

  • Analytics and performance monitoring.

  • Marketing and advertising (with your consent).

You can manage cookies through your browser settings or via our cookie banner.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

 

13. Contact Details

Mac Van Life Campers
Address: Unit B, Lloyd Street, Whitworth, Rochdale, OL12 8AA
Email: macvanlifecampers@gmail.com
Tel: 07900061901
Website: https://www.macvanlifecampers.co.uk/

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